At TubeHunt, we strive to provide reliable tools, channel research resources, and data-driven insights for YouTube creators. We understand that situations may arise where users have questions about subscriptions, billing, payments, cancellations, or refund eligibility. This Refund Policy explains the conditions under which refunds may be granted and outlines the responsibilities of both TubeHunt and its users.
By using our platform and purchasing any paid subscription, service, or feature, you agree to the terms described below. We encourage all users to review this policy carefully before completing a purchase to better understand our refund process, payment terms, subscription management policies, and account-related responsibilities.
1. General Policy
We offer refunds under specific conditions outlined below. By purchasing our services, you agree to this refund policy.
2. Subscription Payments
All subscriptions are billed in advance on a recurring basis (monthly or annually).
Once a subscription payment is processed, it is considered final and non-refundable, except as described in this policy.
3. Refund Eligibility
Refunds may be granted in the following cases:
- Duplicate charges
- Technical issues that prevent access to the service and cannot be resolved
- Accidental purchases reported within 24 hours
4. Non-Refundable Situations
We do not provide refunds for:
- Partial usage of the subscription period
- Failure to cancel before the renewal date
- Change of mind after purchase
- Lack of usage or perceived value
5. Cancellation Policy
You may cancel your subscription at any time.
- Cancellation will stop future billing
- You will retain access until the end of the current billing period
- No prorated refunds will be issued
6. Chargebacks
If a chargeback is initiated without contacting support first, we reserve the right to suspend or terminate your account.
7. Contact
For refund requests, contact:
hi@tubehunt.io
Please include:
- Email used in the purchase
- Description of the issue
- Transaction details (if available)
8. Policy Updates
We reserve the right to update this policy at any time.