1. General Policy
We offer refunds under specific conditions outlined below. By purchasing our services, you agree to this refund policy.
2. Subscription Payments
All subscriptions are billed in advance on a recurring basis (monthly or annually).
Once a subscription payment is processed, it is considered final and non-refundable, except as described in this policy.
3. Refund Eligibility
Refunds may be granted in the following cases:
- Duplicate charges
- Technical issues that prevent access to the service and cannot be resolved
- Accidental purchases reported within 24 hours
4. Non-Refundable Situations
We do not provide refunds for:
- Partial usage of the subscription period
- Failure to cancel before the renewal date
- Change of mind after purchase
- Lack of usage or perceived value
5. Cancellation Policy
You may cancel your subscription at any time.
- Cancellation will stop future billing
- You will retain access until the end of the current billing period
- No prorated refunds will be issued
6. Chargebacks
If a chargeback is initiated without contacting support first, we reserve the right to suspend or terminate your account.
7. Contact
For refund requests, contact:
hi@tubehunt.io
Please include:
- Email used in the purchase
- Description of the issue
- Transaction details (if available)
8. Policy Updates
We reserve the right to update this policy at any time.